Our mission is to provide you with the highest quality dental treatment. (Quality shall come first). We will help you achieve the pride and self-confidence that comes with a beautiful smile. This is what each and every person deserves.
A smile is a most precious gift. Your smile lets you show others how you feel. Your smile creates a lasting impression.
Our mission is to deliver the precious gift, to treat you as a guest in our home, to value your time as much as our time, to make you wait no longer than 10 minutes, to treat you as if you were the only person in the office, to listen when you speak, and to guide only when asked.
Your ultimate personal satisfaction is our mission and our goal.
Dr. Nolan's Personal Philosophy on Dental Care
I have been practicing dentistry for over 20 years and a lot has changed in that time. I now have the kind of dental practice, I would have liked to have had 20 years ago when I started practicing. I make people feel good about themselves. I see people who have dental problems and when I am finished, they are happy. I make a difference in people's lives. The most important thing I have learned in the past 20 years is to listen to what people say. Many patients say to me, that their previous dentist did not hear what they said.
It took me many years to shape my practice into what it is today. I used to let the insurance companies tell me what I could and could not do. I participated with many insurance company plans, and diagnosed patients based on their policies and not their true dental needs and desires. Now, the patient and I decide what type of dentistry needs to be done, not the insurance company. It is a true pleasure to be able to practice dentistry and offer the level of service that I would expect when I go to a medical office.
I treat people the way people want to be treated by giving them superior, customer service and establishing a bond with them. I talk to each patient and ask them what they want most in a dentist. I try to make my office unlike an ordinary dental office from the first telephone call to the end of the visit. You will always find our staff members caring and highly trained in customer service. You will always feel welcome, never rushed and always important. You will feel the warmth, caring and energy throughout the office. We offer beverages in the reception area, along with a private telephone and computers for our patients use, and a relaxed atmosphere for your comfort.
I diagnose the patient's mouth the way I would diagnose my own family. I will explain everything about your treatment, make my recommendations, and then let you decide what services you would like performed. You will not feel as though any treatment is being 'pushed on you'.
