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What is the process to get started? |
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Getting started is a very simple 3 step process. You will fill out a small form with some general and practice information as well as choose a design and background for your site. This shouldn’t take more than 5 minutes. Try not to get caught up in choosing a design, as you can change this design instantaneously whenever you would like. |
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What is the initial investment involved in getting a site with TheOnlinePractice.com? |
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There is no initial investment! The only cost involved in utilizing our service is $39/month to host, maintain,upgrade your website and support. |
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How am I billed? |
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When you sign up, you will be asked for your credit card information. Your credit card will be billed $29 on a monthly basis. If you don’t want to send your credit card information over the internet, just give us a call and we’ll take it over the phone. |
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How long do I have to stay with the service? |
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There is absolutely no obligation to stay with our service. You can cancel at any time. Just send us an email or give us a call and we'll take care of it. You can view this in the terms of use upon signup. |
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What is the process to get started? |
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Getting started is a simple process. You fill out 2 small forms (general and practice info) as well as choose a design. The software then takes this information and generates an account and your website. If you don't like what was written, you can always change everything at the click of a button! The whole process takes under 5 minutes and you're up and running. |
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How long does it take to get my site up on the internet once I sign up? |
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It will take approximately 48-72 hours to get your permanent site up on the internet. This is due to the domain registration (www.dryourname.com). It takes about 48-72 hours to register the domain and set up all of your information on our servers. In the mean time, we will provide you with a temporary website address where you can view and make changes to your site. |
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What kind of support is available for me? |
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Our support team is available to help you with any issues that may arise. If you would like us to set up your account for you, we will be more than happy to take care of this. If you aren’t comfortable with email support, there is always someone available to help you over the phone. You can contact us any time at support@theonlinepractice.com or call us at 888-WEB-5550. |
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How do I make changes to my website and information? |
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To make changes to your website, log on to TheOnlinePractice.com and sign in to your account. This will take you to your own personal administrator where you will be able to make any changes you would like. |
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How long does it take to have my changes show up on my website? |
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When you log into your account on www.TheOnlinePractice.com and make any design or information changes, they will show up instantaneously. |
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How often can I change my website design and information? |
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You can change your website as often as you would like. |
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What if I do my procedures differently than they are stated in my website? |
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All procedural and service information on your website can be easily changed when you sign into your administrator on TheOnlinePractice.com. |
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What if I want a custom site? |
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If you want a custom site, there are a few solutions we can provide for you. First, if you want one of our pre-designed sites for your website exclusively, we can remove it from the available designs for $495. If you would like a custom designed site to match any branding you may have, we will provide this solution for $1295. |
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How does the patient registration form work? |
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The patient registration form is an online form that is filled out by your patient and emailed to you. You can then have your front office transfer this information to one of your patient registration forms in the office. |
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Is the online patient registration/medical history HIPAA compliant? |
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The online patient registration form is located on a secure server. When the information is sent over the internet, it is encrypted so that the information is protected. This fulfills the HIPAA compliance for sending private patient information over the internet. |
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What if I want an email address at my domain (ex. Doctor@DrYourName.com)? |
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If you would like a personalized email address, we will provide this for no extra charge. Simply provide us with the exact email that you would like and we will set it up for you. |
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How do I get a domain name? |
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We will provide you with a domain name when you sign up. Your domain name will be www.dryourname.com. If you would like a different domain name, simply contact us and we will search for the name you requested. |
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How long does it take to have my changes show up on my website? |
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When you log into your account on www.TheOnlinePractice.com and make any design or information changes, they will show up instantaneously. |
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How do I make changes to my website and information? |
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To make changes to your website, log on to TheOnlinePractice.com and sign in to your account. This will take you to your own personal administrator where you will be able to make any changes you would like. |
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What if I choose the same design as another dentist? |
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We currently have over 25,000 design possibilities and growing every day. |
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What if I want to add technologies such as Cerec, Digital x-ray, etc.? |
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If you want to add technologies or any extra information, you will be able to do this in your administrator when you log into your account. You can then decide which page on your website you would like to place the information on. |
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How often can I change my website design and information? |
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You can change your website as often as you would like. |
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How do I add pictures to my website? |
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Adding pictures to your website can be accomplished through your administrator. You can take the pictures digitally and save them to your computer. Remember where they are saved on your computer. When you go to your administrator on TheOnlinePractice.com, you will see a browse button next to the picture space. Click this button and a window will open up where you can search for the picture file on your computer. After this is accomplished, simply press the submit button on the bottom of the page. If you have any problems with this, just call us at 888-WEB-5550 and we’ll walk you through it. You can also send us printed pictures that we can scan and put up for you. |
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What text appears in my website after I fill out the introductory forms in the initial sign up? |
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The information in the form that you fill out will be placed into pre-written paragraphs that are placed on your website. This information can easily be changed later on when you sign into your account on TheOnlinePractice.com. |
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Can I use a domain name that I already have? |
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If you already own a domain name, you can absolutely utilize that name for your new site with TheOnlinePractice.com. It’s as easy as switching some information with the company where you registered the name. Just send us an email when you Get Started and we’ll tell you exactly what to do. |
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